Zendesk — Features, Pricing & Alternatives
Zendesk, Inc. is an American company that provides software-as-a-service (SaaS) products related to customer support, sales, and other customer communications. The company was founded in Copenhagen, Denmark, in 2007 and is headquartered in San Francisco, California, United States. Zendesk raised about $86 million in venture capital investments before going public in 2014.
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Frequently Asked Questions
What is Zendesk?
Zendesk, Inc. is an American company that provides software-as-a-service (SaaS) products related to customer support, sales, and other customer communications. The company was founded in Copenhagen, Denmark, in 2007 and is headquartered in San Francisco, California, United States. Zendesk raised abo
Is Zendesk free?
No, Zendesk requires a paid subscription. Its pricing model is Paid.
What category does Zendesk belong to?
Zendesk is a Help Desk tool in the Customer Support category.
What are the key features of Zendesk?
Key features include: Ticketing, Live Chat, Knowledge Base, AI Bot.
Who is Zendesk best for?
Zendesk is best for enterprise customer support.
What are alternatives to Zendesk?
Popular alternatives in the Customer Support category include Intercom, Freshdesk, Help Scout, Crisp.