Salesforce — Features, Pricing & Alternatives

Salesforce, Inc., is an American cloud-based software company headquartered in San Francisco, California. It provides applications focused on sales, customer service, marketing automation, e-commerce, analytics, artificial intelligence, agentic AI, and application development.

tool Profile

Category
CRM
Subcategory
Enterprise CRM
Pricing
Paid
Free Tier
No
Founded
1,999
Headquarters
San Francisco, CA
Best For
Large enterprises with complex sales

Frequently Asked Questions

What is Salesforce?

Salesforce, Inc., is an American cloud-based software company headquartered in San Francisco, California. It provides applications focused on sales, customer service, marketing automation, e-commerce, analytics, artificial intelligence, agentic AI, and application development.

Is Salesforce free?

No, Salesforce requires a paid subscription. Its pricing model is Paid.

What category does Salesforce belong to?

Salesforce is a Enterprise CRM tool in the CRM category.

What are the key features of Salesforce?

Key features include: Lead Management, Opportunity Tracking, Einstein AI, AppExchange.

Who is Salesforce best for?

Salesforce is best for large enterprises with complex sales.

What are alternatives to Salesforce?

Popular alternatives in the CRM category include HubSpot, Pipedrive, Zoho CRM, Freshsales, Close.

Related Comparisons