Salesforce vs Freshsales — Which Is Right for You?
Side-by-side comparison
| Salesforce | Attribute | Freshsales |
|---|---|---|
| CRM | Category | CRM |
| Enterprise CRM | Subcategory | AI CRM |
| Paid | Pricing | Freemium |
| ✗ | Free Tier | ✓ |
| 1,999 | Founded | 2,010 |
| San Francisco, CA | Headquarters | San Mateo, CA |
| Large enterprises with complex sales | Best For | Growing sales teams |
Salesforce
Salesforce, Inc., is an American cloud-based software company headquartered in San Francisco, California. It provides applications focused on sales, c…
Freshsales
Freshworks Inc. is a cloud-based software-as-a-service company, founded in 2010 in Chennai, India. The company provides cloud-based tools for customer…
Comparison Details
| Metric | Salesforce | Freshsales |
|---|---|---|
| Category | CRM | CRM |
| Subcategory | Enterprise CRM | AI CRM |
| Pricing Model | Paid | Freemium |
| Free Tier | No | Yes |
| Founded | 1999 | 2010 |
| Headquarters | San Francisco, CA | San Mateo, CA |
| Key Features | Lead Management, Opportunity Tracking, Einstein AI, AppExchange | AI Lead Scoring, Built-in Phone, Visual Pipeline, Workflows |
| Best For | Large enterprises with complex sales | Growing sales teams |
Frequently Asked Questions
Which is better, Salesforce or Freshsales?
Salesforce is best for large enterprises with complex sales, while Freshsales is best for growing sales teams. The right choice depends on your needs.
Is Salesforce cheaper than Freshsales?
Salesforce uses a Paid model, while Freshsales uses a Freemium model with a free tier.
Can I use Salesforce and Freshsales together?
Many teams combine Salesforce (Enterprise CRM) with Freshsales (AI CRM) for different aspects of their workflow.
What are the main differences between Salesforce and Freshsales?
Salesforce focuses on Lead Management, Opportunity Tracking, Einstein AI, while Freshsales excels at AI Lead Scoring, Built-in Phone, Visual Pipeline.