Pipedrive vs Freshsales — Which Is Right for You?
Side-by-side comparison
Choosing between Pipedrive and Freshsales depends on your specific needs and priorities.
When it comes to subcategory, Pipedrive offers Sales CRM compared to Freshsales's AI CRM. When it comes to pricing, Pipedrive offers Paid compared to Freshsales's Freemium. When it comes to free tier, Pipedrive offers false compared to Freshsales's true.
Below is a detailed side-by-side breakdown to help you make an informed decision between these two tools.
| Pipedrive | Attribute | Freshsales |
|---|---|---|
| CRM | Category | CRM |
| Sales CRM | Subcategory | AI CRM |
| Paid | Pricing | Freemium |
| ✗ | Free Tier | ✓ |
| 2,010 | Founded | 2,010 |
| Tallinn, Estonia | Headquarters | San Mateo, CA |
| Sales-focused small teams | Best For | Growing sales teams |
Pipedrive
Pipedrive is a multinational cloud-based software as a service company founded in Estonia. It is the developer of the web application and mobile app Pipedrive, a sales customer relationship management...
Freshsales
Freshworks Inc. is a cloud-based software-as-a-service company, founded in 2010 in Chennai, India. The company provides cloud-based tools for customer relationship management (CRM), IT service...
Comparison Details
| Metric | Pipedrive | Freshsales |
|---|---|---|
| Category | CRM | CRM |
| Subcategory | Sales CRM | AI CRM |
| Pricing Model | Paid | Freemium |
| Free Tier | No | Yes |
| Founded | 2010 | 2010 |
| Headquarters | Tallinn, Estonia | San Mateo, CA |
| Key Features | Visual Pipeline, Activity Tracking, Email Integration, Reporting | AI Lead Scoring, Built-in Phone, Visual Pipeline, Workflows |
| Best For | Sales-focused small teams | Growing sales teams |
Frequently Asked Questions
Which is better, Pipedrive or Freshsales?
Pipedrive is best for sales-focused small teams, while Freshsales is best for growing sales teams. The right choice depends on your needs.
Is Pipedrive cheaper than Freshsales?
Pipedrive uses a Paid model, while Freshsales uses a Freemium model with a free tier.
Can I use Pipedrive and Freshsales together?
Many teams combine Pipedrive (Sales CRM) with Freshsales (AI CRM) for different aspects of their workflow.
What are the main differences between Pipedrive and Freshsales?
Pipedrive focuses on Visual Pipeline, Activity Tracking, Email Integration, while Freshsales excels at AI Lead Scoring, Built-in Phone, Visual Pipeline.