PagerDuty vs New Relic — Which Is Right for You?
Side-by-side comparison
Choosing between PagerDuty and New Relic depends on your specific needs and priorities. Overall, PagerDuty leads in 1 out of 1 comparable metrics, while New Relic has the edge in 1.
When it comes to subcategory, PagerDuty offers Incident Management compared to New Relic's Observability. When it comes to founded, PagerDuty offers 2,009 compared to New Relic's 2,008.
Below is a detailed side-by-side breakdown to help you make an informed decision between these two tools.
| PagerDuty | Attribute | New Relic |
|---|---|---|
| Developer Tools | Category | Developer Tools |
| Incident Management | Subcategory | Observability |
| Freemium | Pricing | Freemium |
| ✓ | Free Tier | ✓ |
| 2,009 | Founded | 2,008 |
| San Francisco, CA | Headquarters | San Francisco, CA |
| Operations and engineering teams | Best For | Full-stack observability teams |
PagerDuty
PagerDuty, Inc. is an American cloud computing company specializing in a SaaS incident management platform for IT operations departments.
New Relic
New Relic, Inc. is an American web tracking and analytics company based in San Francisco. The company's cloud-based software allows websites and mobile apps to track user interactions and service...
Comparison Details
| Metric | PagerDuty | New Relic |
|---|---|---|
| Category | Developer Tools | Developer Tools |
| Subcategory | Incident Management | Observability |
| Pricing Model | Freemium | Freemium |
| Free Tier | Yes | Yes |
| Founded | 2009 | 2008 |
| Headquarters | San Francisco, CA | San Francisco, CA |
| Key Features | On-Call Management, Incident Response, Event Intelligence, Status Pages | APM, Logs, Infrastructure, Synthetics |
| Best For | Operations and engineering teams | Full-stack observability teams |
Frequently Asked Questions
Which is better, PagerDuty or New Relic?
PagerDuty is best for operations and engineering teams, while New Relic is best for full-stack observability teams. The right choice depends on your needs.
Is PagerDuty cheaper than New Relic?
PagerDuty uses a Freemium model with a free tier, while New Relic uses a Freemium model with a free tier.
Can I use PagerDuty and New Relic together?
Many teams combine PagerDuty (Incident Management) with New Relic (Observability) for different aspects of their workflow.
What are the main differences between PagerDuty and New Relic?
PagerDuty focuses on On-Call Management, Incident Response, Event Intelligence, while New Relic excels at APM, Logs, Infrastructure.